Skip to content
Four Seasons Gutters

Gutters

Storm and Hail Damage on Gutters: What to Document First

| Doug Stemmerding, Owner

Hailstones scattered across a green lawn after a summer storm, the kind of evidence worth photographing next to a coin before it melts

Most years, a line of spring or early summer thunderstorms comes out of the west, crosses the Ohio River, and sweeps the I-275 loop faster than you can get the patio cushions inside. Some of those storms are just wind and a lot of rain. Others drop hail across a few square miles of Clermont County or Butler County, dent every gutter on one street, and leave the next street over untouched.

The morning after, our phone rings. The homeowners who come out of it best are almost never the ones who called first. They are the ones who spent twenty minutes walking their house with a phone camera before they called anybody, including us. Here is what we would want on that phone, after 34 years of fixing storm damaged gutters around Greater Cincinnati.

What does hail damage on gutters actually look like?

Direct answer On aluminum gutters, hail leaves round dents along the front face and the top lip, and downspouts usually show it worse because their flat sides take direct hits. Wind damage looks different: hangers pulled loose, runs sagging or twisted away from the fascia, and sections bent or torn off where a limb came down.

Aluminum is a soft metal, and soft metal is where hail tells on itself. Stand at the corner of the house and sight down the gutter with the light raking across its face. Hail dents show up as a scatter of small round dimples, usually heavier on the side of the house that faced the storm.

Then go look at the downspouts. A downspout has broad, flat sides, and hail that barely marked the gutter can leave a downspout pocked top to bottom. Here is a trick inspectors use. Hold a piece of sidewalk chalk on its side and rub it lightly down the flat of the downspout. The chalk skips over the dents, so every one of them shows up as a bare spot. It takes ten seconds, and it turns a photo of a plain white pipe into a photo of damage.

Wind leaves a different signature. Look for hangers that have backed out, a run that sags between two points, or a corner that has pulled open. On older sectional gutters, check the seams, because a run that got twisted in a gust often starts dripping at the joints the next time it rains. If a limb came down on the eave, look behind the gutter too. A bent run can crack or pull the fascia board behind it, and wet fascia turns into rotten fascia faster than most people expect.

What should you photograph after a storm?

Direct answer Photograph all four sides of the house, wide shots first and close-ups second, with something in the frame for scale. Shoot the gutter face, every downspout, the corners, and any other soft metal on the property. Your phone records the date and time in every picture, so shoot now instead of next week.

Start wide. Stand back far enough to get a whole side of the house in one frame, then work your way around it in order. Someone looking at those photos later should be able to follow the house around without asking which wall is which.

Then get close. Shoot the dents with the light coming in at an angle, since a straight-on flash flattens them out. Put a coin, a tape measure, or your hand next to the damage so the size means something.

Do not stop at the gutters. Hail that dents a gutter also marks other soft metal, and those marks back up the story: the fins on your air conditioner, the mailbox, window screens, a metal shed, the lid of the grill. Photograph those too. If you find hailstones in the yard, get a picture of a few next to a ruler or a quarter before they melt. Some folks drop a handful in a freezer bag, which sounds silly right up until somebody asks how big the hail was.

And stay off the roof. Everything on this list can be done from the ground or from a window. A wet roof the morning after a storm is how a gutter repair turns into a hospital bill.

How do you document the storm itself?

Direct answer Write down the date, the rough time, and what you saw: hail size, wind, anything that came down. Save a screenshot of a weather report for that storm. Then on the next hard rain, take a short video of how the gutters handle water, because leaks and overflow are damage you cannot see when it is dry.

Pictures show the damage. Notes tie it to a day. Memory gets fuzzy fast, especially in a spring when several storms roll through in the same month, and “sometime in May” is not a date anybody can work with.

A few lines in your phone’s notes app is plenty. The date and roughly what time. Hail, wind, or both. How big the hail was, pea sized or marble sized or bigger. Whether a limb came down, and where. The National Weather Service logs hail and wind reports by location, and local stations post radar grabs of the bigger storms. A screenshot of either, saved with your photos, puts an outside record right next to your own notes.

Then wait for the next real rain and go stand outside with an umbrella. This is the step people skip, and it finds what the photos miss. Watch for water spilling over the front of a run that used to carry fine, dripping from a seam or a corner, or running down the back of the gutter against the fascia. A thirty-second video of that is worth more than a dozen dry photos. In the days after, check the basement and any ceilings along exterior walls. Water that got past a damaged gutter tends to show up there first.

Should you call your insurance company or a contractor first?

Direct answer Document first, then read your policy or call your agent to find out how a claim works for you. Getting a written assessment from a local gutter contractor alongside that is reasonable and often helpful. What you should not do is sign anything with a crew that shows up at your door the day after the storm.

We are gutter people, not insurance people, and we will not guess at what your policy covers. Coverage, deductibles, and how depreciation gets figured vary from one policy to the next. Many policies also set a time limit for reporting storm damage, so reading yours soon after the storm matters more than most folks realize.

What we can do is walk the house and put in writing exactly what we find, photos included. That is part of our seamless gutter repair and replacement work whenever a homeowner needs it for a claim. If you file, it gives your adjuster a second set of eyes on the same damage. If the damage lands under your deductible, you find that out before anybody files anything.

In the meantime, it is fine to stop a problem from getting worse. If a section is hanging loose or a downspout is dumping water against the foundation, take pictures first, then pull the loose piece down or set a temporary extension, and keep any receipts.

About the door knockers. After a big hail event, crews from out of town work neighborhoods hard. Some are legitimate. Some will not be anywhere near Clermont County next spring when a seam they installed starts leaking. No honest contractor needs your signature on the porch that same afternoon.

When is gutter storm damage just cosmetic?

Direct answer Light, scattered dents on the gutter face are often cosmetic, as long as the gutter holds its pitch and carries water. Damage stops being cosmetic when a run sags or pulls away from the fascia, a seam or corner leaks, a downspout is crushed enough to choke the flow, or water is getting behind the gutter.

Honest answer: a lot of hail damage on gutters is cosmetic. A gutter with some dimples in its face carries water exactly as well as it did the day before. If the pitch is right, the hangers are tight, and the next rain runs clean to the downspouts, you might reasonably decide to live with it, especially on the back of the house.

That changes fast once function is involved. A downspout crushed at the elbow chokes the whole run above it. A gutter bent back even a little loses its pitch and starts holding standing water. A corner that got hit and opened up will drip on the same spot of your foundation every time it rains until somebody fixes it.

The good news is that seamless aluminum is forgiving. A damaged length can usually be cut out and replaced without tearing off the whole system, and we wrote up why seamless gutters are cut on site if you want to see how that works. When the damage runs the full length of the house, or the gutters were near the end of their life anyway, it is worth weighing repair against replacement before you spend money patching.

If a storm came through your part of Clermont County, Northern Kentucky, or anywhere around the loop, get your photos and notes together and ask us for a free estimate. We will walk the house, tell you plainly what is cosmetic and what is not, and write it all down. First projects get 10 percent off, and the number we quote is the number you pay.

Photo by Champers Fu on Unsplash

Written by Doug Stemmerding, Owner of Four Seasons Gutters. Serving Greater Cincinnati, Northern Kentucky and Southeast Indiana since 1991.

Questions We Get

More on This

Are dented gutters still safe to leave up?

Usually, if the dents are cosmetic. Check that the gutter still sits tight to the fascia, that it still slopes toward the downspouts, and that the next rain drains without spilling over or dripping at the seams. If all of that holds, a dented gutter is still doing its job. If any of it fails, get it looked at before the next storm season.

Does homeowners insurance cover hail damage to gutters?

Many homeowners policies cover hail and wind damage, but deductibles, depreciation, and exclusions differ from one policy to the next, so the only real answer is in yours. Read it or call your agent soon after the storm, since many policies set a deadline for reporting damage. If you need it for a claim, we will put what we find in writing.

Can you replace just the damaged part of a seamless gutter?

Usually, yes. A damaged length of seamless aluminum can be cut out and replaced without pulling the whole system. The catch on older gutters is color. Paint fades over the years and new coil may not match perfectly, and on the front of a house that sometimes makes replacing the full run the better call.

How soon after a storm should gutters be checked?

Walk the house from the ground within a day or two, while the storm is fresh in your mind and before the next heavy rain. Dents do not get worse sitting there, but a loose run or an opened corner will, and a damaged gutter pointing water at your foundation does harm every time it rains.

Ready for Gutters Done Right?

34 years in Cincinnati. Free estimates. Honest pricing. Let's talk.